OUR POLICIES

Payment Methods Accepted
We accept cash, debit cards, email transfers, Visa, Mastercard, American Express and Discover.

Smoking
All of our cottages are smoke-free. Smoking is prohibited within the cottages but is permitted on the grounds, outside of the cottages. Please help keep the grounds clean.

Check-In/Check-Out Times
Check-in time is from 4 PM & Check-out time is 10 AM.

Booking Deposits
Every reservation requires a deposit of 50% at time of booking, with balance due 2 months before arrival.

Cancellation
60 days before guest arrival date, a fee of $100 will be charged to the guest.
59 Days & Less before guest arrival date - 100% forfeit of the guest deposit.

Early Check-Out
No refund applicable.

Quiet Time
Guests are required to respect quiet hours beginning at 10PM nightly. Absolutely no loud music or partying till 8 AM.

Damage Policy
A damage fee will be applied to guest’s credit card if the cottage has incurred any damage during the stay with us.

Pet Policy
Our furry friends are family and while we welcome and love animals our policy must be followed, As our guests share common areas, our main objective is to ensure guests safety.
Once you secure your reservation, you are agreeing that you have read, understood and will adhere to the following:

- You have informed and received approval from Reunion Cottages prior to booking.
- One pet per cottage.
- Pet must be well behaved, housebroken and friendly.
- Additional pet cleaning cost of $75 per stay.
- Guests agree to keep pet from being noisy or aggressive, and from causing any discomfort to others.
- Guests will remedy any complaints immediately. If solution is not reached, guests will required to vacate premises.
- Pets must be up to date on rabies vaccinations, all other vaccinations, & tick and flea repellent.
- Guests agree to adhere to local ordinances, leash laws and licensing requirements.
- Guests agree to clean up after their pets & dispose of their pet’s waste promptly.
- All excess dog hair will be swept, vacuumed or otherwise picked up and removed from the inside of the unit prior to departure.
- Guests are solely responsible for any and all damages or personal injury caused by their pets.
- Issues include but not limited to, excessive barking, aggression with other guests or their pets, and/or any replacement costs due to damages caused by pets.
- Guests agree to promptly report any damages/issues. Damages/issues will be documented/photographed and necessary replacement or repair costs will be charged to guest.
- Guests are asked to bring pet’s bedding as pets are not permitted on furniture, including beds. If you are concerned that your pet may sneak up, please bring extra blankets and sheets to protect furniture and bedding.
- There are hoses to give your pet a wash outside, if required. Guest linens and towels should never be used on pets so please bring pet towels or if you forget, let us know and we’ll bring something appropriate to your cottage.

Stanhope Chalets wish you a pleasant stay.